Frequently Asked Questions

What is classical music? 
The term 'classical music' can represent anything from Beethoven's Fifth Symphony to a Rachmaninoff Piano Concerto. Generally, classical music is played by a symphonic ensemble comprised of strings (violins, violas, cellos and basses), woodwinds (clarinets, oboes, flutes and bassoons), brass (trumpets, French horns, trombones and tubas) and percussion (drums, xylophones, bells, etc.), or some combination thereof.


What does LPO stand for?
LPO is an acronym for Lexington Philharmonic Orchestra.


Will I recognize any music?
We think you'll recognize far more than you realize. Many of today's popular songs, television shows and movies include or are derived from classical themes. Even Bugs Bunny cartoons, NFL games, and commercials feature classical music.


What exactly are seasons and series?
The Lexington Philharmonic season runs from September through May, with an array of concerts that appeal to a variety of musical interests. All LexPhil concerts are grouped into different series, of which you can purchase a ticket package at the beginning of the year, or purchase single tickets to individual concerts as the season progresses. If you purchase a series, you become a subscriber. Subscribers enjoy many benefits, including sitting in the same seats for every concert, ticket exchange privileges, and a considerable discount off of single ticket prices. Subscriptions are available to Season Series, Family Series, and the Peanut Butter & Jelly Concert Series.


Can I exchange my tickets?
As long as you are a season subscriber to the Season or Family series, you may exchange tickets for another performance in the same series. We ask that all exchanges be made at the LexPhil Box Office at least 24 hours in advance of your scheduled concert. You may make exchanges in person at 161 North Mill Street, or by calling the Box Office at 859.233.4226. Exchanges must be used in the series for which the original tickets were purchased, and upgrade fees made apply. Tickets are always subject to seating availability and some restrictions may also apply. Only LexPhil subscribers are able to make exchanges, and the LexPhil reserves the right to limit the number of exchanges into any given concert. We're sorry, but there are no exchanges allowed on single ticket sales. Please note that all programs and artists are subject to change, and we reserve the right to substitute any guest artist or performer.


What are PICK 4 packages?
Our Pick 4 Premium and Pick 4 Sampler ticket packages are the perfect solution if you are always on-the-go or want to sample the season. With these packages, you pick four concerts out of the entire Season Series. Pick 4 Premium subscribers pick from any concerts in the Season Series lineup including Premium Concerts, while Pick 4 Sampler have a more limited selection. With Pick 4, you'll receive the same benefits as a full season subscriber, but with flexible scheduling. See the Season Series page for a full listing of concerts.


Suppose I lose my tickets?
We can have a new set waiting at the will call window on the evening of your scheduled concert. Just give us a call no later than 12:00 PM the day of the concert. There will be a $1 surcharge per ticket on all lost single tickets. Subscribers do not incur fees for lost tickets.


What time do concerts begin?
All Season Series concerts start at 7:30 PM. Inside the Score is a pre-concert discussion of the evening's event with the musicians and guest artists, led by Music Director and Conductor, Scott Terrell. This insightful discussion of the evening's event begins at 6:45 PM prior to each Season Series performance in the President's Room at Singletary Center for the Arts. Seating is limited. Family Concerts take place on Sunday afternoons at 3:00 PM, with pre-concert activities at 2:00 PM. PB&J concerts start at 10:00 AM and 11:00 AM on Saturday mornings.


How long are LexPHil concerts?
Season Series concerts average about two hours each, including intermission. Family Concerts and Discovery Concerts are one hour.


What if I arrive late to the concert?
LexPhil Season Series concerts begin promptly at 7:30 PM. Latecomers will be seated at the discretion of the house manager. If you have arrived after the first piece has started, you may need to wait until it has finished before you enter the concert hall, so as not to disrupt other patrons. Anyone who needs to leave a concert early is asked to do so between pieces.


What should I wear to a LexPhil concert?
Wear whatever makes you comfortable. Sunday dress attire is entirely appropriate, as is something more casual. Contrary to what many people think, formal attire, like tuxedos and evening gowns are not required at Philharmonic concerts. At our other concerts, you will see concert-goers dressed both casually and formally.


When should I clap?
Generally, it is considered proper concert etiquette to clap only after a piece is complete. This means that if you're listening to Beethoven's Symphony No. 9, which has four movements, it is appropriate to clap after the last movement. You can look at your program book to find out how many movements a particular piece has. Usually, there is a 15 to 30 second pause in between movements. So, in the case of Beethoven's Symphony No. 9, you know you're hearing the finale after three pauses. If all else fails, you can always wait for the rest of the audience to clap before applauding. Another good sign is when the conductor either turns around or steps off the podium.


What about other noises--coughing, cell phones, pagers?
It is always best to turn off cell phones and pagers before entering the concert hall. Noises such as a pager going off or a cell phone ringing are very distracting to the conductor, the musicians and your fellow audience members, and are considered to disruptive. Coughing is an unavoidable problem, but there are ways to avoid coughing during the music. During the performance, try to bury your cough in a louder section of music, rather than coughing in the midst of the most delicate parts. Either way, a handkerchief or scarf will further help to muffle the disruption. If you need to cough more than a couple of times, there is nothing wrong with getting up and excusing yourself from the concert hall for the rest of the movement. Following these guidelines helps you be sensitive to your neighbors and allows everyone to have a more pleasant concert experience.


Can I bring the kids?
Out of concern for all patrons, we encourage you to carefully consider the concert program when bringing children to a performance. Sometimes, these programs tend to be too long for children. However, children and their families will certainly enjoy Family, PB&J, and Discovery concerts that are specifically designed for children. Everyone, regardless of age, must have a ticket for admittance.


How can I learn more about the Lexington Philharmonic?
The LexPhil offers engaging pre-concert chats called Inside the Score prior to our Season Series concerts. These offer the inside scoop to the concert programming. Come at 6:45 PM to hear informative, provocative and amusing insights from Music Director and Conductor, Scott Terrell, our musicians, and guest artists, and ask your own questions during the Q&A. These casual chats really bring the music to life!


Are there provisions for people with disabilities?
All Lexington Philharmonic programs are accessible to people with disabilities. Since the Lexington Philharmonic does not own its performance venues, we rely on our valued partners in communities throughout the state when we present our concerts and programs. If you have an accommodation request or special need (e.g. audio description, sign-language interpretation, large-print brochures/labeling, etc.) for one of our programs, please submit your request in writing  21 days prior to the event (so there is time to make those arrangements with our venue partners). Less than 21 days in advance, accommodations cannot be guaranteed. If you wish to discuss your accommodations with us, please contact the Ticket Manager, 859.233.4226 or send an email to tickets@lexphil.org.


Where can I find directions to the Singletary Center?
Driving directions to the Singletary Center and parking options are available here.


Can I hear the concert again?
All Season Series concerts are recorded for broadcast across the state on Classic 102.1 and WEKU-FM 88.9. Tune into Classic 102.1 at 8:00pm on the Friday night before the next Season Series concert, WEKU-FM 88.9 at 8:00pm on the Sunday night before the next Season Series concert, or go to WEKU's website to check the schedule.


Who can I contact with more questions or concerns?
The LexPhil’s ticket services team is ready to answer any questions you may have. There are three simple ways to reach us. Simply give us a call at 859.233.4226 weekdays from 9:00 AM - 5:00 PM, send an e-mail to tickets@lexphil.org, or stop by the box office at 161 North Mill Street in the ArtsPlace building downtown.